Facts at your fingertips
Dawn McCarthy, Information Development Manager, describes how our new coronavirus information hub is supporting people’s wellbeing during the pandemic.
Since the beginning of the coronavirus pandemic, we’ve been working hard to make sure older people can access simple, accurate information about the restrictions that affect them — and can get help when they need it.
With your support, we’ve been able to dedicate resources to building
a coronavirus ‘hub’ on our website. The hub provides up-to-date information and advice for older people on a range of important issues, such as how to avoid coronavirus.related scams, how to manage anxiety around the pandemic and how to cope with bereavement in these difficult circumstances.
It felt essential to us that older people should have information at their fingertips about how to access shopping and how to stay connected and well when they need to stay at home.
We’ve also developed a series of frequently asked questions (FAQs) based on what our advisers are hearing from the people who call our Helpline. These FAQs are regularly updated and now include answers to a range of questions about the coronavirus vaccine.
We know the changes to health and care services resulting from the pandemic have had a significant impact on older people. That’s why the hub also has information explaining how some of these services, such as social care from the local council, may be affected.
Information resources like this – thanks to support like yours — are playing a key role in helping older people during the pandemic.
We know the changes to health and care services resulting from the pandemic have had a significant impact on older people.
